Editor's Note: This post originally appeared on the Control blog here.
There's no doubt that a subscription-based business needs to keep a close eye on its churn rate. But is it necessary to track both Customer Churn and Revenue Churn? And if your business decides to only track one churn metric, [...]
A new study from Process Street in partnership with sales email tool PersistIQ reveals the inside sales outreach of the world's 281 top SaaS companies, and how they respond when a high-ticket lead (in this case, we used Vodafone) signs up for a free trial or demo.
Using the details of [...]
Do you know WHY your big customers do business with you? WRITE those reasons down and use them to motivate you. Your sales motivation hinges greatly on understanding the why. Check out the video to see what I mean: A coach can help you excel in your [...]
In September, I will be presenting at the Sales 3.0 Conference in Las Vegas, along with other leading sales professionals. My session will focus on prospecting, and I am so excited to be part of this conference. 2018 will be here in no time! Sales 3.0 can prepare you [...]
This past week I received an email from a sales rep who for the past two years has put up solid numbers in his job. His question to me was what should he do when his boss and others in management ask him to cheat and put his integrity aside [...]
Editor's Note: This is part 1 of a 10 part series on how an elite athlete applies the lessons she's learned from Triathalon training to her role as Fortune 100 marketing executive.
Five Ironmans. That's the total number of long-distance triathlons (consisting of a 2.4 mile swim, 112 mile bike ride, [...]
Salespeople are quick to call me to ask how they can be successful in sales when they're stuck selling what they believe is something their customers don't want. It's time to stop blaming what you sell as the reason for your struggles. Not only is it time stop blaming what [...]
How many prospects do you have in your sales pipeline? Now how many of those prospects are moving forward? Are you keeping prospects in your pipeline that have little chance of ever becoming a customer? If so, then you don't have a sales pipeline. What you have is a sewer [...]
How are you doing on your goals? I can't emphasize enough the necessity of setting daily, weekly and monthly goals — and the difference this can make to your sales motivation. You also need to ask yourself if the goals are really your own. Check out the video to [...]
The head of Sales Development for a $50M SaaS company recently shared some interesting team data with me. Excluding recent hires and the team currently in place, the group had 55 terminations, promotions, transfers, and quits over the last three years. A little high, but not too far above the [...]